The Tram was completely rebuilt by Pomagalski, SA (Poma), a French company and one of only two companies in the world capable of designing, building and installing the Roosevelt Island Tram system. The company was chosen after a competitive Request for Proposal (RFP) process in 2008.
The Tram will be operated by Leitner-Poma of America, under a five (5) year operating agreement with RIOC. The prior director of Tram operations for Roosevelt Island, will continue in that role with Leitner-Poma.
The Tram is completely handicapped accessible.
The MTA MetroCard is accepted as a valid fare, allowing transfers to NYCTA subways and buses. Revenues are shared with the MTA.
RIOC pays NYC a Franchise fee, totaling 0.05% of gross receipts.
The New York State Department of Labor oversees certification of the tram for operational safety and compliance with NY State code regulations.
Hours of Operation:
Sunday to Thursday 6 a.m. to 2 a.m. (next day)
Friday to Saturday 6 a.m. to 3:30 a.m. (next day)
Rush Hour (Monday to Friday)
Morning - 7 a.m. to 10 a.m.
Evening - 3 p.m. to 8 p.m.
Hours of operation may change from time to time to reflect demand and need. The public will be duly notified of any upcoming changes.