RIOC’s Public Safety Department recently surveyed all Roosevelt Island street lights and found two lights out at Southpoint Park (near the Four Freedoms State Park eastside entrance). All other streetlights including on all those along the Westside Promenade - and including emergency flood lights in some previously dark areas awaiting pole re-wiring – have been replaced with new LED bulbs and are working.
If you would like to report an outage feel free to call us at 212.832.4540, or send us (to email@example.com) a quick markup on Google maps which will help us identify the exact location.
We are also placing ID tags on each light pole which will help identifying the exact problem location. We do receive regularly reports of lights out by the community, though sometimes it is hard to identify the specific location. With the number, both the community and PSD will be able to report the specific light pole by its unique number. These waterproof stickers have been ordered and should be received installed before the end of October.
Depending on the location however, the issues are not just a simple light bulb replacement. Some of these include:
- On the eastside of the Island, under the Queensboro Bridge, there is an issue with the photocell. The lights are working but the sensor which turns them on is not. We have replaced the cell in the past previously but we are ordering new parts and continuing troubleshooting.
- At Lighthouse Park, several of the light poles’ wiring is bad. We need to rewire each individual light pole, which requires trenching, excavating etc. We are working with our lighting contractor, Crown Castle, to remedy the situation as soon as possible.
We will provide additional updates as we complete the repairs.