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1. How is your membership structured?

All of our memberships are month to month. Members will be billed on the 1st of every month unless the membership is cancelled or a freeze is requested.

2. Do residents of Roosevelt Island get discounted pricing?

Absolutely! Residents of Roosevelt Island enjoy a discount off their adult membership for a total price of $30/month. All membership pricing already includes tax. 

3. How will you verify residency status?

To qualify for a resident discount, you must submit proof of identity, age, AND Roosevelt Island residency:

1. Proof of identity: State license or photo ID with name matching the proof of residency.
2. Proof of residency: Lease, Rent Bill, or Utility Bill with a Roosevelt Island address and name matching the proof of identity. (Proof must be dated within 3 months of submission)

4. Do you offer any senior or disability discounts?

We offer reduced pricing of $25/month for seniors ages 65+ or the disabled, and $15/month for teens ages 13-17.

5. Is there a daily drop-in fee?

We do allow drop-ins at a rate of $15.00 per day for adults 18 and over and $10 per day for children 17 and under.

6. What can I access as a drop-in user?

Drop ins are given access to unlimited use of the swimming pool, basketball court, recreation room, and fitness center for the day. Drop ins should keep in mind that Sportspark does restrict access to several spaces to host member-only and paid programs, which are announced well in advance and are reflected in our programming schedules.

We encourage all drop ins to check our programming schedules before arriving and purchasing a drop in pass.

Drop ins will not have access to member-only and paid programs.

7. As a member, can I bring a guest?

We do not offer complementary guest passes to our members. If you wish to bring a friend, a family member, or colleague to Sportspark they will be charged as a standard drop in user.

8. Will I have to renew my membership myself every month, or does Sportspark do it for me?

Members who signed up using a credit card, debit card, or banking information will have that information stored on file. All memberships renewals will be billed automatically on the 1st of every month to the billing information that was provided at the time of sign up.

Members who signed up in person with cash or a check payment will have to renew their membership in person no less than 3 business days prior to the 1st of the following month.

If any check or credit card charge payable to RIOC is not honored, Management will assess a $25 charge for each check and credit card rejected and collects the current and past-due balance in any subsequent month.

9. How do I cancel my membership?

Memberships may be cancelled in person at the front desk. All cancellation requests will go into effect on the last day of the month they are requested in.