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1. How is your membership structured?

All of our memberships are month to month. Members will be billed on the 1st of every month unless the membership is cancelled or a freeze is requested.

2. Do residents of Roosevelt Island get discounted pricing?

Absolutely! Residents of Roosevelt Island enjoy a discount off their adult membership for a total price of $30/month. All membership pricing already includes tax. 

3. How will you verify residency status?

To qualify for a resident discount, you must submit proof of identity, age, AND Roosevelt Island residency:

1. Proof of identity: State license or photo ID with name matching the proof of residency.
2. Proof of residency: Lease, Rent Bill, or Utility Bill with a Roosevelt Island address and name matching the proof of identity. (Proof must be dated within 3 months of submission)

4. Do you offer any senior or disability discounts?

We offer reduced pricing of $25/month for seniors ages 65+ or the disabled, and $15/month for teens ages 13-17.

5. Is there a daily drop-in fee?

We do allow drop-ins at a rate of $15.00 per day for adults 18 and over and $10 per day for children 17 and under.

6. What can I access as a drop-in user?

Drop ins are given access to unlimited use of the swimming pool, basketball court, recreation room, and fitness center for the day. Drop ins should keep in mind that Sportspark does restrict access to several spaces to host member-only and paid programs, which are announced well in advance and are reflected in our programming schedules.

We encourage all drop ins to check our programming schedules before arriving and purchasing a drop in pass.

Drop ins will not have access to member-only and paid programs.

7. As a member, can I bring a guest?

We do not offer complementary guest passes to our members. If you wish to bring a friend, a family member, or colleague to Sportspark they will be charged as a standard drop in user.

8. Will I have to renew my membership myself every month, or does Sportspark do it for me?

Members who signed up using a credit card, debit card, or banking information will have that information stored on file. All memberships renewals will be billed automatically on the 1st of every month to the billing information that was provided at the time of sign up.

Members who signed up in person with cash or a check payment will have to renew their membership in person no less than 3 business days prior to the 1st of the following month.

If any check or credit card charge payable to RIOC is not honored, Management will assess a $25 charge for each check and credit card rejected and collects the current and past-due balance in any subsequent month.

9. How do I cancel my membership?

Memberships may be cancelled in person at the front desk. All cancellation requests will go into effect on the last day of the month they are requested in.

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1. What forms of payment do you accept?

We accept most forms of payment, including Visa, Mastercard, Discover, AMEX, cash, and checks.

2. What is your return and refund policy?

As outlined in our member policy, we do not offer refunds or returns on any products or services purchased at Sportspark. All sales are final unless otherwise determined by management.

3. Do you accept cash and checks to pay for a membership?

We do accept cash and checks to pay for new memberships, however, a credit card must be placed on file to obtain a new membership. All cash and check payments must be made in person at Sportspark no less than 3 business days prior to the 1st of the month. Checks can be made payable to, "RIOC".

If any check or credit card charge payable to RIOC is not honored, Management will assess a $25 charge for each check and credit card rejected and collects the current and past-due balance in any subsequent month.

4. What spaces can I permit in Sportspark?

There are four spaces available for permitted use in Sportspark: the swimming pool, basketball court, recreational room, and second floor group fitness studio.

5. How do I permit space for an event?

To permit a space within Sportspark, you must contact the Roosevelt Island Public Safety Department (PSD) and follow their instructions.

You many reach PSD via the below methods:

Website: RIOC Permits

Email: wanda.coleman@rioc.ny.gov / stephanie.patino@rioc.ny.gov

Phone: 212-832-4545

In Person: PSD Headquarters, 550 Main Street, Roosevelt Island, NY 10044

6. Where should I submit my permit?

You should submit a permit through the permits department.

7. Do I have to permit out the entire pool, or can I just permit one lane?

The swimming pool can only be permitted for either 3 lanes or all 6 lanes. 

8. I want to permit the basketball court, but I want to play another sport on it. Does Sportspark allow that?

Our court is multipurposed and is outfitted with play lines for two volleyball courts and an indoor soccer court. If you wish to play any other sports, please check with the Public Safety Department to make arrangements prior to submitting your permit request.

9. If I permit out a space, will Sportspark provide related equipment and supplies?

All permit holders are responsible for providing their own equipment, supplies, decorations, and food. The only supplies Sportspark will provide are limited to cleaning tools such as brooms, dustpans, and garbage bins, etc.

10. Is there parking available?

There is metered street parking available on the Westside (Manhattan Side) of the building. Please check at Motorgate Parking Garage (688 Main St) for more additional parking, since metered street parking is limited. 

11. Is the space available for non-athletic functions?

Yes, depending on the nature of the event and the schedule. Please check with the permit department

12. Can I bring food and drinks into the gym?

No. Food is not permitted on the gym floor. Sports drinks must have a cap on them at all times. We provide tables and chairs in the lobby area to accommodate visitors who want to eat or drink before entering the gym space.

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1. How do I access the group fitness studio?

Enter through the Westside (Manhattan Side) Entrance. 

2. What type of activity is permitted in the group fitness studio?

Permitted activities include:

• Dance classes
• Fitness classes
• Gymnastics
• Meetings
• Retreats
• Seminars
• Yoga
• Zumba
• Other authorized events

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1. How big is the swimming pool?

Our swimming pool area measures over 7,200 square feet and is roughly ½ the size of an Olympic swimming pool. The pool dimensions measure 75 feet long and 45 feet wide and has 6 swimming lanes. The pool depth ranges from 3.5 feet to 8.5 deep. 

2. Do you offer open swimming or circle swimming/lap swimming?

Absolutely! We ensure most of our pool time is dedicated to providing open swimming to our members, drop-ins, and guests. During open swim, you can choose to either swim in a leisure lane or circle swim in a lap swimming lane. 

 

Each lane can hold a maximum of 7 swimmers.  

3. Does Sportspark provide locks, goggles, and swim caps?

Although we encourage everyone to bring a lock to secure their belongings during their stay with us, we do sell locks, goggles, and swim caps. These items can be purchased at our West Side front desk.  

4. Does Sportspark provide towels?

Sportspark does not provide towels, and we highly encourage everyone to bring their own towels when using our facilities. 

5. How many hoops are in the basketball gym?

Our newly installed basketball gym measures over 8,000 square feet and features premium hardwood flooring, with 2 primary hoops and four side hoops for additional play. All our hoops can be mechanically retracted via a remote control in just seconds.  

 

In addition, the basketball gym has retractable bleachers that can seat up to 250 spectators! 

6. What activities can be permitted in the basketball gym?

The 8,000 square foot gym is an open space available for a multitude of uses, but is most commonly used for volleyball,  indoor soccer, and basketball.

7. How big is the fitness center?

Our fitness center measures over 2,300 square feet and is split into two separate rooms, with one room exclusively designed as a weight room. The fitness center will have a designated stretch area, Star-Trac cardio equipment, hoist plate loaded strength machines, two power racks w/ Olympic platforms, and many free weights. 

8. Is there an age limit for the fitness center?

Our fitness center is available to all members and drop ins ages 15 and over.

9. What is there to do in the recreational room?

Our recreational room is equipped with a premium flat screen television, lounge seating, an air hockey table, pool table, and regulation size ping pong tables. In addition, the recreational room has full size snack and soda machines.  

10. Are there locker rooms available?

Yes, but the user must provide their own lock, and locker contents must be removed at the end of each visit.

11. Is there WiFi in Sportspark?

Yes! All of our members receive access to complementary WiFi.

Please see the front desk for the password.

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1. What is Sportspark?

Owned and operated by the Roosevelt Island Operating Corporation, Sportspark is a 44,300 square foot athletic complex with a regulation size basketball court, ½ sized Olympic swimming pool, fitness center complete with a weight room, recreational room with several tabletop games and lounge-style seating, and a group fitness studio.  

2. What are your regular hours?

Monday thru Friday: 7AM – 8PM 

Saturday thru Sunday: 9AM – 5PM 

*Pool closes 15 minutes prior to facility closing time 

3. What are your holiday hours?

Our Holiday Closures & Modified Hours for the year 2023 can be found here.

4. Where is Sportspark located?

Sportspark is located at: 

250 Main Street
New York, NY 10044

Sportspark is located on the Southern end of Roosevelt Island, on the East River between Manhattan and Queens. You can find us nestled in between the white tennis dome and the Cornell Tech campus. Click on the Google Maps link here for more. 

 

5. Is there parking available?

The roads surrounding Sportspark consist of metered public parking, Sportspark does not own or operate any parking lot nearby. 

 

If you prefer to park your vehicle in a parking lot, there is a 7-floor metered parking garage far north of Sportspark, located at 688 Main Street. 

 

To enter, when driving towards Roosevelt Island on the Roosevelt Island Bridge, make the first right turn off the bridge. The entrance will land you on the 4th Floor of the garage.

6. How can I get to Sportspark?

Sportspark is accessible by the below methods: 

• Car:     Driving over the Roosevelt Island Bridge and heading south on Main Street. 
• Bus:    Take the Q102 to the Roosevelt Island Tram Stop and walk south. You may also take the free local Red Bus (available only on Roosevelt Island) south and get off at the Sportspark stop 
• Train:     Take the F-train to the Roosevelt Island Subway station and walk south. 
• Ferry:     Take the NYC Ferry to the Roosevelt Island Ferry Landing and walk south. 
• Tram:     Take the Roosevelt Island Tram, located at 63rd street and 2nd Avenue in Manhattan, and walk south. 
• Bike:    Bike via Vernon Blvd over the Roosevelt Island Bridge and head south on Main Street. 

You can find more information about Transportation to, in and around Roosevelt Island by clicking the link Here.

 

7. How do I enter the facility?

Sportsprk has two entrances, one on the East end and one on the West end. The East entrance is available only to existing members. The West entrance is available to everyone, and our information front desk is located at this entrance.

Members can scan into the facility by tapping either their issued key fobs, or through opening their member app, selecting "Bluetooth Check-In" and tapping your phone on the reader.

8. Can I bring food or drink into Sportspark?

Yes, you may bring in drinks and any pre-packaged food into Sportspark. All food must be consumed in the lobby areas or recreation room and may not be brought into any activity areas such as the pool, fitness center, or basketball court.   

9. Who needs to be supervised at Sportspark?

All youth ages 12 and under must be actively supervised by a parent or guardian at Sportspark at all times.

Teens ages 13-17 are not required to be actively supervised by a parent/guardian. However, they will require a parent/guardian to be present during initial sign-up and teens must have their parent/guardian review, approval and provide a signature on the application.

10. How can I get a key fob? And how much is a replacement if I lose it?

You may pick up your key fob from the information front desk located at the West entrance immediately after you sign up for a membership.

Replacement key fobs can be purchased in person only and for $5.

11. Do I need to bring my own lock?

Locks are of course optional but highly recommended. If you do not have your own lock, you may purchase one in person at Sportspark for $5.00. 

12. Can I leave my belongings in the locker room overnight?

All personal belongings must be emptied from the locker rooms by closing time on each day. Members and guests cannot store any items or belongings overnight in our facility. Any clothing, gear, or personal effects left overnight will be stored in our lost and found for 1 week before being donated. All perishable or consumable items left overnight will be discarded immediately.

13. Where is your lost and found located? And how can you ensure that a lost item is returned to its rightful owner?

Our lost and found will be located at the front desk located in the West lobby. As always, we will do our best ensure that each item is reclaimed by its rightful owner by asking preliminary questions to identify the items prior to its release. However, this will be a courtesy offered by our staff and Sportspark is not liable for any lost or stolen property.

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1. Is Sportspark accessible via wheelchair?

Absolutely! All of our entrances, interior spaces, and amenities are ADA accessible.

The swimming pool is outfitted with an ADA chair lift to carefully lower individuals into the water, the fitness center is outfitted with a secured elevator to lower individuals onto the fitness center floor, and Sportspark has an elevator that provides access to our 2nd floor.

2. How do I access the pool?

You may access our pool through the East entrance (Queens side). However, keep in mind that this entrance is open only to existing members.

Individuals signing up for new memberships or purchasing day passes must enter through the West entrance (Manhattan side).

3. Is the Sportspark Pool Heated?

We strive to maintain a water temperature that satisfies all of our users, including infants, children, seniors, and avid or competitive swimmers.

The pool water temperature will range between 78 – 83 degrees.  

4. What do I need to bring with me when visiting the pool?

Please bring your own towel, goggles, swim cap, water shoes or sandals, and a lock when storing your valuables in our locker rooms.

In addition, we sell goggles, swim caps, and locks at our west lobby information desk. 

5. Is there a drop-in fee for open swim if I am not a member?

Our drop-in rates are as follows:

Adults ages 18 & over: $15/day

Youth ages 17 & under: $10/day

6. What classifies someone as a senior?

We classify seniors as being aged 65 and older with a valid ID.